Refund Policy – [SK Digital]
Detailed:
At SK Digital Growth, client satisfaction is our top priority. We put in our best efforts to deliver high-quality services and results. However, due to the nature of digital marketing services, we follow a clear and transparent refund policy:
1. 30-Day Refund Window – If you are not satisfied with our services within the first 30 days, you may be eligible for a partial refund, depending on the work already completed.
2. Service-Based Work – Since our services involve time, strategy, and resources, once the project has started, full refunds are not available.
3. Advance Payments – Any advance payment made for services is non-refundable, as it secures project booking and initial setup costs.
4. Incomplete Projects – If for any reason we are unable to deliver the agreed service, a partial refund may be provided after deducting the work already completed.
5. Client Responsibility – Refunds will not be applicable if delays or non-performance are caused by the client (such as lack of required information, approvals, or delayed communication).
6. Custom Projects – For customized services like ads management, landing page design, or growth consulting, payments are considered final and non-refundable once the service is initiated.